Glossary of Insurance Terms & Definitions

Allowed Amount:  The allowed / maximum amount that your insurance company determines is reasonable for covered services. The allowed amount includes any payments to a provider, plus any deductible, coinsurance or copayment. For in-network providers, the allowed amount is usually the amount the provider has agreed to accept as payment in full. If a healthcare […]

Mended with Gold

by Gina Boyle, MSW, LCSWA A few weeks ago, I dropped a ceramic dish (and my lunch) onto the linoleum floor in our office break room. I loved that dish – it was new and the edges were wrapped in a bright blue silicone sleeve which was supposed to protect it from breaking – but […]

The Journey Toward Healing

by Anna Rodenfels, MSW, LCSWA With teary eyes and sunken shoulders, my client looked me straight in the eyes and vulnerably asked, “Can you fix me?” It’s not an uncommon question in therapy. Some clients bluntly ask and some come each week silently hoping they will find the answer. But therapy is not about fixing. […]

COVID-19 Update: June 2021

The team at Three Oaks Behavioral Health & Wellness is continuing to follow and monitor CDC guidelines closely regarding the COVID-19 pandemic. We have started offering clients the option of returning to the office for in-person sessions. Conducting sessions virtually has served our clients tremendously, especially over the last year. Although our practice is now […]

Telehealth & Insurance Reimbursement

The Three Oaks admin team is in touch with our insurance panels regularly to stay ahead of any changes regarding insurance reimbursements for telehealth sessions. It is a possibility that insurance plans will decide to reduce the reimbursement rates for telehealth sessions, or limit the number of sessions allotted per calendar year. We will do […]

Our Human Connection

by Casie Hall, LCMHC, LCAS Wow. December of 2020. Here we are. *deep breath* Anyone on my team, all of my clients, and most people who know me will tell you that I am a big fan of transparency. Transparency as an action and communication style is such a tangible, magical way of connecting with […]

The Magic of Heart Work

The Magic of Heart Work by Leah Sampson, MSW, LCSW “And now here is my secret, a very simple secret: It is only with the heart that one can see rightly; what is essential is invisible to the eye.” -The Little Prince It was ignorant of me, but I stopped at McDonald’s before my doctor’s […]

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